Ok - I think I figured out what your asking for on the - fault information
as I followed your http:/
Product : Windows Media Player Problem: Stopped working Dated: 6-19-2008
12:14pm Status report: sent
Problem signature
Problem Event name: APPCRASH
Application: wmplayer.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919356
Fault Module Name: AlbumArt3D.dll
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 441e0e9a
Exception Code: c0000005
Exception offset: 00003179
OS Veresion: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information 1: f05d
Additional inforamtion 2: 01446e2ffe549acca0a51b2f93dfd3fb
additional information 3: 44a6
Additional information 4: 3f188d41af25e51eb54c4a3808514be1
Extra information about the problem
Bucket ID: 651859443
Tha'ts probably more than what you need - but better safe than not enough.
As for your send response on how to correct/reset the skin back to it's
original state - at a loss on what you want me to do???? Where do I go? I
look in the WMP skins file and did not find any new skins? Sorry you'' have
to be my eyes on this one.
--
bjg3117
Post by MousesurferThanks for the info. I'm really not a computer whiz so not really sure what
your looking for. When I click on the - WMP 11 icon to open it the 1st drop
box opens saying " Windows media player has stopped working. Windows is
checking for a solution to this problem." Then a 2nd one opens saying -
"Windows Media Player has stopped working. A problem caused the program to
stop working correctly. Windows will close the program and notify you if a
solution is available." Then for a quick flashing moment another box opens
and closes but I caught the name on it, which is - Cablemusic.com - which I
assume is the name of the last skin that I downloaded and which is causing me
all the grieve.
By the way I'm running in Windows Vista Home Premium if you need to know that.
--
bjg3117
Post by zachd [MSFT]What's the fault information for the crash?
http://zachd.com/pss/pss.html#bucket
will help you look that up if you don't know how.
You can reset the skin currently set by deleting the registry value named
HKEY_CURRENT_USER\ Software\Microsoft\MediaPlayer\Player\Skins
-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
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Post by MousesurferI just downloaded a new skin for WMP 11 and now I can't get it to open at
all. Everytime I try all I get is a MS popup window advising me - "Windows
Media Player has stopped working. A problem caused the program to stop
working correctly. Windows will close the program and notify you if a
solution is available."
Then another popup window shows - " cablemusic.com" which I guess is the
skin I downloaded. Any ideas on how I get my WMP 11 back? I can locate this
skin on my computer or in the skins WMP 11 skins file?
--
bjg3117